Privacy Policy
Effective date: August 18, 2026
Lucky Little Leaf respects your privacy. This policy explains what information we collect, why we collect it, how it may be shared, and the choices available to you when you visit shopluckylittleleaf.com, place an order, submit a form, or book a service.
Information We Collect
We may collect information you provide directly, including:
- Name
- Billing and delivery addresses
- Order and appointment details
- Plant photographs or information submitted for service estimates
- Messages, reviews and customer-service communications
- Email address
- Telephone number
Payment information is processed by our payment providers. Lucky Little Leaf generally does not receive or store your complete payment-card number. We may also receive technical information automatically, such as your browser type, device information, IP address, pages viewed, referring website, cookie identifiers and interactions with the site.
How We Use Information
We may use information to:
- Process and deliver orders
- Schedule and provide services
- Communicate about purchases, appointments and customer questions
- Prevent fraud and protect site security
- Maintain business and tax records
- Improve the website, products and services
- Send marketing messages when you have consented or when otherwise permitted by law
- Comply with legal obligations
Cookies and Analytics
Our website platform and service providers may use cookies and similar technologies for essential site functions, security, analytics, preferences and marketing. You can use the site's cookie controls or your browser settings to manage nonessential cookies. Disabling some cookies may affect site functionality.
How Information Is Shared
We may share necessary information with providers that help us operate the business, including:
- Squarespace and website-hosting providers
- Payment processors
- Shipping carriers and delivery providers
- Scheduling, email and analytics providers
- Professional advisers
- Government authorities when legally required
We do not knowingly sell personal information for money.
Data Retention
We retain information for as long as reasonably necessary to complete transactions, provide services, maintain records, resolve disputes, enforce agreements and meet legal obligations.
Your Choices
You may unsubscribe from promotional emails using the link in the message. Transactional communications about an order or appointment may still be sent. You may request access to, correction of, or deletion of personal information by emailing hello@shopluckylittleleaf.com. Certain information may need to be retained for legal, accounting, security or transaction-record purposes.
Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.
Security
We use reasonable administrative and technical safeguards, but no online transmission or storage method is completely secure.
External Links
The website may contain links to third-party sites. Lucky Little Leaf is not responsible for their privacy practices or content.
Policy Changes
We may update this policy periodically. The revised version will be posted with a new effective date.
Contact
Questions or privacy requests may be sent to:
Lucky Little Leaf
Email: hello@shopluckylittleleaf.com
Service area: Augusta, Georgia 30909